We aim to fulfill your order quickly during our operation hours and have it fulfilled and shipped within two business days. Our shipping is through USPS Priority Mail. An email update will be sent to customer when the order has been shipped. Orders over 75 dollars qualify for free standard shipping.
For the sale of certain products, the Company provides a money-back guarantee. That money-back guarantee is governed by the following terms, except to the extent that the terms of a specific product or service provide otherwise.
With respect to any purchase, you must request your money back within 30 days of the purchase. You may request your money back by emailing firstname.lastname@example.org. That email must contain information about the product you purchased, the date of the purchase, and the email and name associated with any such purchase. You may return new, unopened and unused products within 30 days of delivery for full refund. You will be responsible for any shipping costs for returns. If return is due to our mistake, you will be refunded full refund and including shipping.
Upon determining that you are entitled to a refund pursuant to this policy, the Company will promptly issue an instruction to its payment processor to issue the refund. The Company does not control its payment processor and will not be able to expedite any refunds.
Any customer may redeem a money-back guarantee from the Company only once regardless of how many products and/or services the customer purchases. In other words, after a customer has received a refund for any one product under this money-back guarantee, that customer shall not be entitled to a refund as to any other product or service purchased from the Company.
Any questions or concerns? Please feel free to contact us!